Frequently Asked Questions

What is your method of cleaning?

We use hot water extraction. This is also known as steam cleaning.

Can you walk on the carpet after it has been cleaned?

Light traffic is fine but for best results it is recommended to avoid walking on the carpet until it dries.

How long will it take for my carpet to dry?

Depending on room temperature and ventilation conditions – anywhere from 12 to 24 hours.

Are your chemicals safe for kids and animals?

Yes. We use top of the line biodegradable cleaning products.

Do you screen your technicians?

Yes. We have a thorough screening process of criminal background check, driving record, and drug testing. Our technicians arrive at your residence in professional, uniformed attire, and labeled vans.

Do you move furniture?

No. Our technicians will clean around furniture.

Are you a truck mount cleaning company?

Yes.

Are you insured and bonded?

Yes, we are fully insured and bonded. Our Oregon Construction Contractor’s Board license number is 158700.

What form of payment do you accept?

Cash, check, or credit/debt card.