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Get Prepared for PG Long’s Arrival

  • We do ask that there is someone over the age of 18 present and is able to sign a work order.
  • Please put animals in a secure place.
  • Closed Door Policy: A closed door is a sign for us to not enter that particular room.
  • A light vacuuming is appreciated before we arrive.
  • We use a truck mounted hot water extraction system (also known as steam cleaning). Since our vans are the source of the hot water, we will need to run our hose through one of your entry doors.
  • If you have an extremely long walkway or other situation where we cannot run a hose from our van to your home, please talk to our phone operator to discuss a portable machine.
  • Our techs are friendly and committed to excellent customer service! Please feel free to discuss any particular concerns about your carpet whether that be the nature of your stains or if you have any chemical sensitivities.
  • Please move any breakable items from tables and walls and secure any valuables to an area of the residence where the carpet is not being cleaned.

After We Leave

The average drying time for carpet is 12-24 hours. Carpet can be slippery when damp. Please use caution, especially when moving from damp carpet to hard surface flooring.

We hope to see you again!

Occupied Agreement

Carpet-Cleaning-Occupied-Agreement

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Property Management Work Agreement

Carpet-Cleaning-Occupied-Agreement

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